Privacy Policy Raja77 –
Security of Your Personal Data

1 Introduction

Raja77 takes our responsibility to protect every user's privacy seriously. As a responsible digital entertainment platform, we understand that member trust is our most valuable asset, and that trust begins with transparent and ethical personal data management.

This Privacy Policy is prepared in accordance with the requirements of the Personal Data Protection Act (PDPA) and international best practices in data protection. We are committed to ensuring that every piece of information you share with us is handled with full respect, security, and transparency.

When you register an account, make a deposit, contact the support team, or simply browse the raja77 website, you interact with systems specifically designed to protect your data at every stage.

2 Data Collected

Raja77 only collects information necessary for platform operations, identity verification, and service improvement. We do not collect excessive or irrelevant data. The following are the categories of data we collect:

We may also receive information about you from legitimate third-party sources such as identity verification services or fraud prevention agencies, solely for the purpose of verifying your identity and protecting the platform from misuse.

3 How We Use It Data

Raja77 uses collected information for purposes that are clear, legitimate, and directly related to platform operations. Every use of data has a sound justification, and we do not use your data for unrelated purposes without your consent.

• Account Management: Creating, verifying, and maintaining your member account securely.
• Transaction Processing: Processing deposits and withdrawals accurately and securely.
• Identity Verification (KYC): Meeting legal compliance requirements and preventing money laundering.
• Customer Support: Providing relevant and accurate assistance for every inquiry you submit.
• Platform Security: Detecting and preventing fraudulent activity, hacking, or unauthorized access.
• Service Improvement: Analyzing usage patterns to improve your gaming experience.
• Marketing Communications: Sending promotional offers and the latest updates — you can opt out at any time.
• Responsible Gaming: Monitoring gameplay patterns to assist members who may need support.

4 Sharing Data

Raja77 does not sell, rent, or disclose your personal data to any third party for marketing or commercial purposes. Data sharing only occurs under very limited circumstances and with a solid legal basis.

There are certain situations where we may need to share your information with other parties:

• Service Providers: Companies that help us operate the platform, such as payment processors, identity verification providers, and cloud services. All such providers are bound by strict confidentiality agreements.
• Regulatory Authority: Government agencies or regulatory bodies when required by Malaysian law or court order.
• Fraud Prevention: Industry bodies integrated into fraud prevention systems to protect a safe gambling ecosystem.
• Business Transfers: In the event of a company merger or acquisition, data will be transferred provided the same protection standards are maintained.

5 Encryption & Security

Raja77 continuously invests in industry-grade security infrastructure to keep your data safe at all times. Security is not an add-on feature — it is core to the design of every aspect of our platform.

The technical security measures we implement include:

• 256-bit SSL/TLS Encryption: All data transmitted between your device and raja77's servers is encrypted using bank-grade encryption protocols.
• Two-Factor Authentication (2FA): An additional security layer for your account that can be enabled through your account settings.
• 24/7 Security Monitoring: A threat detection system that operates 24/7 to identify and respond to any suspicious activity.
• Static Data Encryption: Sensitive data stored in our databases is encrypted using the AES-256 algorithm.
• Layered Access Control: Only authorized personnel with a legitimate operational need are permitted to access member data.
• Regular Security Audits: Independent security assessments are conducted periodically by third-party experts.
• Secure Data Backup: Data backups are stored in secure, encrypted locations to ensure service continuity.

While we take all reasonable precautions, no system can be guaranteed 100% secure. We encourage you to play an active role in protecting your account by using a strong password, enabling 2FA, and never sharing your account details with anyone.

6 Cookies & Tracking

Raja77 uses cookies and similar tracking technologies to enhance the user experience, analyze website traffic, and deliver relevant content. The following are the types of cookies we use:

• Essential Cookies: Required for core platform functions such as login authentication and session security. These cookies cannot be disabled.
• Performance Cookies: Collecting anonymous information about how you use the platform to help us improve it.
• Functional Cookies: Saving your preferences such as language and display settings for a more personalized experience.
• Analytics Cookies: We use trusted third-party analytics tools to understand usage patterns in an aggregated and anonymized form.

You can manage your cookie settings through your web browser at any time. However, disabling essential cookies may affect the functionality of the raja77 platform.

7 Storage Data

Raja77 retains your personal data only for as long as necessary to fulfil the purpose for which it was collected, or as required by applicable law.

• Active Account Data: Retained for the duration that your account remains active on the raja77 platform.
• KYC and Financial Transaction Data: Retained for a minimum of 7 years after account closure in accordance with anti-money laundering legal requirements.
• Communication and Support Data: Retained for 3 years for reference and dispute resolution purposes.
• Technical Log Data: Retained for 12 months for security and investigation purposes.

Once the retention period expires, your data will be securely deleted or anonymized in accordance with our standard procedures. Anonymized data may be retained for analytics purposes and cannot be linked back to you personally.

8 Rights You

As a raja77 member, you have legally protected rights regarding your personal data. We fully respect and facilitate the exercise of these rights. To exercise any of the rights below, please contact our support team via email or live chat.